Fortunately, my sister was alright.
Wednesday, October 31, 2007
Friday, October 19, 2007
Dear Red Plate, Hartford
Dear “Red Plate”
I write to you today to discuss my experience on Friday, October 19th, from 12-12:45pm, where I attended a lunch meeting with my boss. This was my 4th time visiting your establishment. (I’ve been eating at your restaurant every Friday for the past 4 weeks)
Without a doubt – I must say that your food is great. Your selection of salads is better than any other restaurant in Hartford. In the past, I’ve typically gone to City Steam, Mayor Mikes, Agave, Vito’s, etc etc – but it wasn’t until I went to “the former red plate” that I truly found several salads that I enjoyed.
With my salad, I typically enjoy a cocktail of a shot of standard vodka, with seltzer and a lemon – all in a pint glass.
Now, the first 3 times I’ve been to your restaurant, I’ve been charged $4 for this drink, which I thought was very cheap (but I wasn’t one to complain).But, on 10/19, I was charged $10 a drink (I had two – total $20). The bill stated “double shot” of stoli for $12, plus $4 for two “misc” drinks. The total - $20.
Now, I completely understand if I was charged incorrectly for my drink the first 3 (THREE) times I visited your restaurant. That’s okay. And, if the correct price of the cocktail was $10 – well – it’s $5 at Mayor Mikes and $6 at agave – your prices are high.
But – I can’t really shake that fact that Nicole, the waitress, wasn’t exactly all that professional/pleasant when I inquired about why the cost of my drink “more than doubled” from $4 to $10. So hence – zero tip for her.
As I left, I was approached by another employee (male, did not introduce himself) who gave an honest true effort to alleviate the situation. Frankly – I was running late, and had no time to discuss the bill or hash out the charges. Unfortunately, this individual pulled my boss aside to discuss, and he (my boss) just kinda said “I’m not involved. Keep me out”. This was very embarrassing to me, and my boss.
Overall, I don’t care if I was mistakenly charged for a drink – whether it be on 10/19, or the past 3 times I was here. But, what bothers me most is the fact that Nicole had an attitude, and the male individual pulled my boss aside to discuss the bill. Frankly – an error was made at some point – but it’s not my problem to rectify it. I kindly and professionally mentioned it to Nicole – and she did nothing except tell me to “talk to the bartender”.
Overall, I feel your restaurant needs to thoroughly hash out the prices of your drinks, and make that well known to your employees. Because, I must admit – for awhile, the former “Red Plate” was becoming my new favorite restaurant. But now, it’s reputation has been tarnished, and I will not be going back anytime soon.
-David
I write to you today to discuss my experience on Friday, October 19th, from 12-12:45pm, where I attended a lunch meeting with my boss. This was my 4th time visiting your establishment. (I’ve been eating at your restaurant every Friday for the past 4 weeks)
Without a doubt – I must say that your food is great. Your selection of salads is better than any other restaurant in Hartford. In the past, I’ve typically gone to City Steam, Mayor Mikes, Agave, Vito’s, etc etc – but it wasn’t until I went to “the former red plate” that I truly found several salads that I enjoyed.
With my salad, I typically enjoy a cocktail of a shot of standard vodka, with seltzer and a lemon – all in a pint glass.
Now, the first 3 times I’ve been to your restaurant, I’ve been charged $4 for this drink, which I thought was very cheap (but I wasn’t one to complain).But, on 10/19, I was charged $10 a drink (I had two – total $20). The bill stated “double shot” of stoli for $12, plus $4 for two “misc” drinks. The total - $20.
Now, I completely understand if I was charged incorrectly for my drink the first 3 (THREE) times I visited your restaurant. That’s okay. And, if the correct price of the cocktail was $10 – well – it’s $5 at Mayor Mikes and $6 at agave – your prices are high.
But – I can’t really shake that fact that Nicole, the waitress, wasn’t exactly all that professional/pleasant when I inquired about why the cost of my drink “more than doubled” from $4 to $10. So hence – zero tip for her.
As I left, I was approached by another employee (male, did not introduce himself) who gave an honest true effort to alleviate the situation. Frankly – I was running late, and had no time to discuss the bill or hash out the charges. Unfortunately, this individual pulled my boss aside to discuss, and he (my boss) just kinda said “I’m not involved. Keep me out”. This was very embarrassing to me, and my boss.
Overall, I don’t care if I was mistakenly charged for a drink – whether it be on 10/19, or the past 3 times I was here. But, what bothers me most is the fact that Nicole had an attitude, and the male individual pulled my boss aside to discuss the bill. Frankly – an error was made at some point – but it’s not my problem to rectify it. I kindly and professionally mentioned it to Nicole – and she did nothing except tell me to “talk to the bartender”.
Overall, I feel your restaurant needs to thoroughly hash out the prices of your drinks, and make that well known to your employees. Because, I must admit – for awhile, the former “Red Plate” was becoming my new favorite restaurant. But now, it’s reputation has been tarnished, and I will not be going back anytime soon.
-David
Monday, October 15, 2007
OH MY GOD!
Sadly, I made this face today.
Over a coupon.
To bath and body works.
heh heh.
(A big thanks to octo-ass )
Tuesday, October 2, 2007
Icicle Lights at Target...
I bounce over to Target to poke around.
Now, generally speaking – when I go to target, I don’t grab a cart or a basket, because that invites me to fill it up. So, I entered the store – commando – with just my bare hands to hold my potential purchases.
Note: POTENTIAL.
So, I begin poking around, and I walked by the detergent aisle – grabbed a super size jug of dishwasher liquid.
Then I proceeded down the next couple of aisles, with my half full iced coffee in one hand, and the jug of detergent in the other.
I then went down the pet aisle, and thought to myself “hmm.. bella needs a new bone. One she won’t chip her teeth on”
So I grabbed her a bone.
I then proceeded into the Christmas department, feeling that warm tingly feeling of the decorated trees and lights.
I figured, it would be cute to “wrap” our deck railing with icicle lights, so I go to check them out.
Now, I’ve been burnt, in the past, by icicle lights. Folks, it’s ALL about marketing. The box says “75 lights”, but the actual strand of lights is only 3 feet long. Sure, there’s 75 lights, but not enough to cover the length of a deck railing.
So, I think in my mind, that the deck railing is like.. 15 feet. That’s fair, right?
So I picked up two packages of clear icicle lights – 18 feet long. That would be plenty.
(Little did I know, I was purchases two sets of icicle lights – one with white wire, and one with green wire – because the fucking package has to state “ICICLE LIGHTS” in nine fucking languages – but there wasn’t any room to write “GREEN WIRE” on the box.)
Anywho..
So I’m walking towards the registers – with a coffee, detergent, bella’s bone, and two packages of icicle lights – when I walk by the light bulb aisle.
“Hmm.. we have two burnt out bulbs in the house. I should buy some light bulbs.”
So I grabbed the 8 pack (on sale) of 100 watt bulbs. (Yes, I like the burn-your-retinas-till-you-cry wattage)
I then realize – “Oh crap, I need zip ties, to attach the wires to the railing”, so I proceed BACK to the Christmas aisle.
I’m looking and looking, and suddenly, I lose grip of my iced coffee, and it falls to the ground – spilling everywhere. (By then, it was only ¼ full, but still, it made a mess)
“DAMN!” I said.
Bending over to pick up the coffee cup, which was still leaking, I dropped one of the boxes of icicle lights.
“SHIT”, I exclaimed.
The woman in the aisle was like “Whew, it just isn’t your day today!”
(no shit, lady.)
So, the woman doesn’t even bother helping me, and watches me struggle to get my coffee and icicle lights off the ground.
Then, as if my life wasn’t embarrassing enough….
Down goes the 8-pack of light bulbs, and the detergent..
“FUCK!!!”
Now, as if it wasn’t bad enough hearing 2 or 3 lightbulbs break, it PROBABLY didn’t help the situation when the detergent – just milliseconds later, lands on the damn box of lightbulbs.
The woman in the aisle looks at me, laughing, stating: “It REALLY isn’t your day.”
Obviously, I kicked the coffee and the box of smashed light bulbs to the side of the aisle (exclaiming “FUCK IT” in the process),grabbed the rest of my crap, and headed to the registers.
Back home, I unloaded my stuff, and began to hang the Christmas lights. Because I didn’t get the zip ties, I was stuck with craft (or should I say: crap) wire.
Okay, WHO KNEW my deck railing was only 9 feet…
And I had 38 feet of icicle lights (white AND %$#%$^$ green wire) to deal with.
So, SIX HUNDRED lights later, the entire side of the apartment complex, trees and ground included, are basking in the light of our “is it on fire?” deck railing.
So bright….
Now, generally speaking – when I go to target, I don’t grab a cart or a basket, because that invites me to fill it up. So, I entered the store – commando – with just my bare hands to hold my potential purchases.
Note: POTENTIAL.
So, I begin poking around, and I walked by the detergent aisle – grabbed a super size jug of dishwasher liquid.
Then I proceeded down the next couple of aisles, with my half full iced coffee in one hand, and the jug of detergent in the other.
I then went down the pet aisle, and thought to myself “hmm.. bella needs a new bone. One she won’t chip her teeth on”
So I grabbed her a bone.
I then proceeded into the Christmas department, feeling that warm tingly feeling of the decorated trees and lights.
I figured, it would be cute to “wrap” our deck railing with icicle lights, so I go to check them out.
Now, I’ve been burnt, in the past, by icicle lights. Folks, it’s ALL about marketing. The box says “75 lights”, but the actual strand of lights is only 3 feet long. Sure, there’s 75 lights, but not enough to cover the length of a deck railing.
So, I think in my mind, that the deck railing is like.. 15 feet. That’s fair, right?
So I picked up two packages of clear icicle lights – 18 feet long. That would be plenty.
(Little did I know, I was purchases two sets of icicle lights – one with white wire, and one with green wire – because the fucking package has to state “ICICLE LIGHTS” in nine fucking languages – but there wasn’t any room to write “GREEN WIRE” on the box.)
Anywho..
So I’m walking towards the registers – with a coffee, detergent, bella’s bone, and two packages of icicle lights – when I walk by the light bulb aisle.
“Hmm.. we have two burnt out bulbs in the house. I should buy some light bulbs.”
So I grabbed the 8 pack (on sale) of 100 watt bulbs. (Yes, I like the burn-your-retinas-till-you-cry wattage)
I then realize – “Oh crap, I need zip ties, to attach the wires to the railing”, so I proceed BACK to the Christmas aisle.
I’m looking and looking, and suddenly, I lose grip of my iced coffee, and it falls to the ground – spilling everywhere. (By then, it was only ¼ full, but still, it made a mess)
“DAMN!” I said.
Bending over to pick up the coffee cup, which was still leaking, I dropped one of the boxes of icicle lights.
“SHIT”, I exclaimed.
The woman in the aisle was like “Whew, it just isn’t your day today!”
(no shit, lady.)
So, the woman doesn’t even bother helping me, and watches me struggle to get my coffee and icicle lights off the ground.
Then, as if my life wasn’t embarrassing enough….
Down goes the 8-pack of light bulbs, and the detergent..
“FUCK!!!”
Now, as if it wasn’t bad enough hearing 2 or 3 lightbulbs break, it PROBABLY didn’t help the situation when the detergent – just milliseconds later, lands on the damn box of lightbulbs.
The woman in the aisle looks at me, laughing, stating: “It REALLY isn’t your day.”
Obviously, I kicked the coffee and the box of smashed light bulbs to the side of the aisle (exclaiming “FUCK IT” in the process),grabbed the rest of my crap, and headed to the registers.
Back home, I unloaded my stuff, and began to hang the Christmas lights. Because I didn’t get the zip ties, I was stuck with craft (or should I say: crap) wire.
Okay, WHO KNEW my deck railing was only 9 feet…
And I had 38 feet of icicle lights (white AND %$#%$^$ green wire) to deal with.
So, SIX HUNDRED lights later, the entire side of the apartment complex, trees and ground included, are basking in the light of our “is it on fire?” deck railing.
So bright….
A Letter Written for my Buddy, George
George Martin
Your street
Springfield , MA XXXXXX
Reservation Number: Q54M4004
Holiday Inn
Fort Lauderdale Beach
Address here.
Ft. Lauderdale, FL XXXXX
Dear Holiday Inn,
My name is George Martin, and I am writing to notify you my hotel experience at the Holiday Inn in Fort Lauderdale Beach , Florida . I stayed at this establishment during the dates of January 16th thru Saturday 21st. My reservation number can be found at the top of this document.
To get started, I found some very positive things about this hotel. The view from the hotel room was absolutely fantastic. I really got the true Fort Lauderdale experience when it came to viewing the beaches and related activities. I was also very much impressed with the location of the hotel, for a quick walk to the beach is always appreciated!
Yet, my vacation to Ft. Lauderdale started it’s downward spiral when I learned that I would be charged for parking- a fee that was not stated when I made my reservation. I personally feel "led on" by false descriptions of your hotel online and I believe that changes should be made to your online descriptions. In addition, I truly felt that once I paid for the hotel room, I wouldn’t be "nickled and dimed" throughout my stay. I was also turned off regarding that a $600 hold was placed on my credit card- once again, another cost event that I was not aware of..
A second situation that added to my displeasement of the hotel involved the window to my hotel room – it simply would not open. I saw that other windows in the hotel were open, and I felt cheated that my room’s window just would not open to let the fresh air in. Totally unacceptable, in my opinion.
Third, the television in my room did not function properly. The cable kept cutting in and out, deeming the television positively worthless.
Finally, the final straw involved your maintenance people – who – without regard to the “do not disturb” sign on my door, entered my hotel room to replace the “emergency exit/hotel rates” tags on the back of the my hotel room door. This was inexcuseable. At the time, I was in the process of stepping out of the shower, where I heard people in the room. Not only did I feel scared, but I also felt embarassed - two qualities which I'm sure you don't expect of your guests.
Overall, I feel that I did not get the proper hotel experience for the cost of my stay here at the Holiday Inn Ft. Lauderdale. Not only do I feel cheated and ripped off, I feel that something should be done so that these situations do not happen to future customers.
I look forward to speaking with you about my experience,
George Martin
Your street
Springfield , MA XXXXXX
Reservation Number: Q54M4004
Holiday Inn
Fort Lauderdale Beach
Address here.
Ft. Lauderdale, FL XXXXX
Dear Holiday Inn,
My name is George Martin, and I am writing to notify you my hotel experience at the Holiday Inn in Fort Lauderdale Beach , Florida . I stayed at this establishment during the dates of January 16th thru Saturday 21st. My reservation number can be found at the top of this document.
To get started, I found some very positive things about this hotel. The view from the hotel room was absolutely fantastic. I really got the true Fort Lauderdale experience when it came to viewing the beaches and related activities. I was also very much impressed with the location of the hotel, for a quick walk to the beach is always appreciated!
Yet, my vacation to Ft. Lauderdale started it’s downward spiral when I learned that I would be charged for parking- a fee that was not stated when I made my reservation. I personally feel "led on" by false descriptions of your hotel online and I believe that changes should be made to your online descriptions. In addition, I truly felt that once I paid for the hotel room, I wouldn’t be "nickled and dimed" throughout my stay. I was also turned off regarding that a $600 hold was placed on my credit card- once again, another cost event that I was not aware of..
A second situation that added to my displeasement of the hotel involved the window to my hotel room – it simply would not open. I saw that other windows in the hotel were open, and I felt cheated that my room’s window just would not open to let the fresh air in. Totally unacceptable, in my opinion.
Third, the television in my room did not function properly. The cable kept cutting in and out, deeming the television positively worthless.
Finally, the final straw involved your maintenance people – who – without regard to the “do not disturb” sign on my door, entered my hotel room to replace the “emergency exit/hotel rates” tags on the back of the my hotel room door. This was inexcuseable. At the time, I was in the process of stepping out of the shower, where I heard people in the room. Not only did I feel scared, but I also felt embarassed - two qualities which I'm sure you don't expect of your guests.
Overall, I feel that I did not get the proper hotel experience for the cost of my stay here at the Holiday Inn Ft. Lauderdale. Not only do I feel cheated and ripped off, I feel that something should be done so that these situations do not happen to future customers.
I look forward to speaking with you about my experience,
George Martin
Open Letter to Senator of CT
Dear senator,
My name is David Robert, and I have a real good question for you.
We live in a society of several religions, right? We live in a society of several family styles, right? Whether mom and pop families, single familes, gay families, families who the breadwinner could work nights/weekends/days etc etc… Overall, we all have our own schedules and priorities to do in life, correct?
Then why is it that 99% of Connecticut closes early on Sunday? Really, why? Are we still trying to maintain the standards of our founders back when the great country of America was still growing?
There's simply NO reason to close businesses early simply because it's sunday. What is"sunday"? A religious holiday? It isn't. Please.. Walmart is open on christmas eve, easter, new year's eve, and all other major holidays. But why are stores, like walmart, closing early on sunday? What's so speacial about sunday?
Do you realize that people like you and me, who work 9-5, Monday thru Friday, rely on the weekends to get things done?
It’s about 5:20pm on a Sunday afternoon, and I was kicked out of my local gym because they close at 5pm on Sunday. My local gym!! I’m just trying to exercise and become a healthier individual - something that I feel provides benefit to myself, my health plan, the state, etc etc...– but I can’t lift weights or run on the treadmill, beause it’s “Sunday” , the day that Connecticut closes early because of 1800's religious policies.
Really... you can’t even buy alcohol in a store on Sunday! Really.. EVERYTHING closes early on Sunday – why is that? Why are we in the year 2006, but stuck back in the year of 1776? I mean, yeah, it may be a “school night”.. and it may be a “work night” for those who work 9-5… but so is Monday thru Friday! I can buy alcohol on a monday night... why not sunday night? Because "god" may look down upon me? Really.. come on, let's be reasonable here...
Why must we ALL suffer based on the standards and practices of the catholic and protestant founders of the country? I’ll admit, I go to church every Sunday, and I’m religious, but I don’t feel that my free time on the weekends should be limited due to “religious reasons” … causing everything to be closed. It’s unfair, and unconstitutional.
Thanks,
David Robert
My name is David Robert, and I have a real good question for you.
We live in a society of several religions, right? We live in a society of several family styles, right? Whether mom and pop families, single familes, gay families, families who the breadwinner could work nights/weekends/days etc etc… Overall, we all have our own schedules and priorities to do in life, correct?
Then why is it that 99% of Connecticut closes early on Sunday? Really, why? Are we still trying to maintain the standards of our founders back when the great country of America was still growing?
There's simply NO reason to close businesses early simply because it's sunday. What is"sunday"? A religious holiday? It isn't. Please.. Walmart is open on christmas eve, easter, new year's eve, and all other major holidays. But why are stores, like walmart, closing early on sunday? What's so speacial about sunday?
Do you realize that people like you and me, who work 9-5, Monday thru Friday, rely on the weekends to get things done?
It’s about 5:20pm on a Sunday afternoon, and I was kicked out of my local gym because they close at 5pm on Sunday. My local gym!! I’m just trying to exercise and become a healthier individual - something that I feel provides benefit to myself, my health plan, the state, etc etc...– but I can’t lift weights or run on the treadmill, beause it’s “Sunday” , the day that Connecticut closes early because of 1800's religious policies.
Really... you can’t even buy alcohol in a store on Sunday! Really.. EVERYTHING closes early on Sunday – why is that? Why are we in the year 2006, but stuck back in the year of 1776? I mean, yeah, it may be a “school night”.. and it may be a “work night” for those who work 9-5… but so is Monday thru Friday! I can buy alcohol on a monday night... why not sunday night? Because "god" may look down upon me? Really.. come on, let's be reasonable here...
Why must we ALL suffer based on the standards and practices of the catholic and protestant founders of the country? I’ll admit, I go to church every Sunday, and I’m religious, but I don’t feel that my free time on the weekends should be limited due to “religious reasons” … causing everything to be closed. It’s unfair, and unconstitutional.
Thanks,
David Robert
Fudgie the Disappointment
Dear Carvel Corporation,Good morning. My name is David Robert, and I am writing you today to share my experience with one of your products that I purchase this weekend (June 18th, 2006) at your Carvel Store in Vernon, CT. To celebrate father's day, I thought it would be a great idea to order one of your "Fudgie the Whale" cakes. It's a unique item, it's fun, and well - it would be a great complement to my father's day picnic menu.
So, at about 11:30 am on Sunday, I picked up the cake ( that I had ordered previously) at your Vernon, CT, store. The total was $18.99, and the sales associate behind the counter ( young male) was very kind and professional. When I got home, I immediately put the cake in the freezer. About 5 hours later, I took it out of the freezer, put it on the counter, and opened the box. With family all around, ready to oogle over this unique frozen confection - we all soon realized that "Fudgie the Whale" was more like"Fudgie, the disappointment."
I'll admit - it was in the shape of a whale.. but it was tiny !! I mean, this cake was barely enough to feed 12 people! Whales should be big, and in this case, the cake's size was more comparable to "Fudgie,the ferret".. Secondly, who ever frosted this cake obviously didn't know what they were doing. They missed every corner of the cake. and the inside of the cake- ( the vanilla-chocolate-crunchie ice cream) was clearly visible from 2 feet away - without even cutting the cake! Third - your pictures online - and your pictures in the store - show the sides of the cake covered in nuts . nope, not my cake. I think the decorator of this cake either got distracted, went on break, or just gave up. And for $18.99, I am not impressed.
In fact, I cringe to even think what "Cookie Puss", "Hug Me Bear", or that "Clown Face Cake" would look like, when created by this cake decorator. Overall, I am not satisfied. I feel that for $18.99, there should be SOME level of "professional creativity" in this cake. It shouldn't look like some 7 year old slapped it together and frosted it with their fingers.(Pictures of this cake, are available upon request)
Thank you,
David Robert
Elbow Room, West Hartford
Dear “Elbow Room”
My name is David Robert, and I write you, this evening, to express my complete and utter disgust for your restaurant, food, and service I received on August 25, 2007.
This was my first time visiting your establishment, and I was looking forward to a truly positive experience. Unfortunately, I was gravely disappointed.
My order consisted of the “Baby Arugula” salad. This was a total disappointment. The arugula was limp, the dressing was sparse, and – well – let’s just say that I’ve had better cantaloupe/pineapple from a Del Monte fruit cup.
In addition, I ordered a drink, which consisted of a double shot of vodka, seltzer, and a lime. When I got the bill – this drink was over $14. I thought it was a mistake!
I spoke to the manager, who – embarrassingly enough – explain that “a shot” of absolute vodka was indeed $7, and that I was charged correctly for my drink. She then “laughed” at me. This is unacceptable. This drink costs $8 at Max’s restaurants, and even less at other local establishments.
While I can surely state that I will NEVER ever visit your restaurant EVER again, I will promise you that everyone I know will hear of this.
One word: inexcusable.
-David Robert
My name is David Robert, and I write you, this evening, to express my complete and utter disgust for your restaurant, food, and service I received on August 25, 2007.
This was my first time visiting your establishment, and I was looking forward to a truly positive experience. Unfortunately, I was gravely disappointed.
My order consisted of the “Baby Arugula” salad. This was a total disappointment. The arugula was limp, the dressing was sparse, and – well – let’s just say that I’ve had better cantaloupe/pineapple from a Del Monte fruit cup.
In addition, I ordered a drink, which consisted of a double shot of vodka, seltzer, and a lime. When I got the bill – this drink was over $14. I thought it was a mistake!
I spoke to the manager, who – embarrassingly enough – explain that “a shot” of absolute vodka was indeed $7, and that I was charged correctly for my drink. She then “laughed” at me. This is unacceptable. This drink costs $8 at Max’s restaurants, and even less at other local establishments.
While I can surely state that I will NEVER ever visit your restaurant EVER again, I will promise you that everyone I know will hear of this.
One word: inexcusable.
-David Robert
Monday, October 1, 2007
Don't tell me I'm skinny..
Don't you hate it, when you say "God, I'm fat" and people around you are like "No, you're not fat! Don't be so negative.."
...and then, like 6 months later, you lose 30lbs (yoga, pilates, and crack), and you look back at photos (like the one below) and think "wow, I was fat"...
...and people say "wow, you were fat. damn..."
I count atleast 2 round things in this photo...
...and then, like 6 months later, you lose 30lbs (yoga, pilates, and crack), and you look back at photos (like the one below) and think "wow, I was fat"...
...and people say "wow, you were fat. damn..."
I count atleast 2 round things in this photo...
Please Watch Your Head
Well, it's nice to see a vineyard tasting room that truly understands that 18th-century barns were not made for 6'4" people.
Damn I look proud..
My Apologies to Target
Okay, when I was a child, my parents wouldn't let me have the candy I craved
Now that I'm an adult... it's my father who craves candy.. and it's a disturbing obsession
So sorry, Target of Manchester, CT.. you didn't even have a chance to put all 36 bags on the shelf..
Whose dog is that? Dat ain't my Shelby...
So I created a pet meds account... and it "pre-populated" my profile with a picture of a bootleg bernese mountain dog. What a goofy looking sample dog.. heh heh
Return Line at Home Depot
Dear Home Depot,
My name is David Robert, and I am writing to you today regarding my experience at your Home Depot location at Buckland Hills in Manchester, CT. I paid a visit to your store at 7:15pm on Sunday, July 15th.
Earlier in the day, at 3pm, I had visited this location to purchase a cordless drill for a project I was working on. To my dismay, the drill that I purchased was defective, for the motor clutch assembly was making awful noises and not spinning.
So, at 7:15pm, I went back to the Manchester location, to return the drill. After patiently waiting in line, the employee at the customer return counter (Kristin) wasn’t very pleasant to me. She asked me several questions about the drill, and then told me to get a new one for an exchange. So, I went to the power tools department, and found out that they were out of stock. So, I walked back to the return counter.
Standing in line at the return counter was an individual with (no joke) 8 receipts and an overloaded cartful of items, including 50+ small assorted plumbing pipe pieces with missing barcodes. He was returning everything. As Kristin scanned each item, she realized that certain things were from other stores, and hence, had to explain to this individual that he can’t return an item that he bought from Lowes. The customer became agitated.
After about 10 minutes of waiting in line behind this disgruntled customer, I walked up to a individual at the service desk – Joe – and stated that Kristin has my drill and my receipt and I just want a credit to my account, cash back, or store credit – whatever was easiest. Joe said “he was very busy, and that the store closes in a half hour, and that I was just going to have to wait.” I told him the guy in front of me, in line, had 100+ items, and Joe responded “that’s not my problem sir. We close soon.”
Unacceptable. Absolutely unacceptable, inexcusable, and unprofessional.
I ended up waiting about 15 more minutes.. continually hearing “Attention Home Depot customers.. we close in approximately 10 minutes…”. Finally, I was able to get my cash back (the whole return process took 40 seconds), but it surely wasn’t worth the rudeness and disrespect I got from Kristin and Joe.
My name is David Robert, and I am writing to you today regarding my experience at your Home Depot location at Buckland Hills in Manchester, CT. I paid a visit to your store at 7:15pm on Sunday, July 15th.
Earlier in the day, at 3pm, I had visited this location to purchase a cordless drill for a project I was working on. To my dismay, the drill that I purchased was defective, for the motor clutch assembly was making awful noises and not spinning.
So, at 7:15pm, I went back to the Manchester location, to return the drill. After patiently waiting in line, the employee at the customer return counter (Kristin) wasn’t very pleasant to me. She asked me several questions about the drill, and then told me to get a new one for an exchange. So, I went to the power tools department, and found out that they were out of stock. So, I walked back to the return counter.
Standing in line at the return counter was an individual with (no joke) 8 receipts and an overloaded cartful of items, including 50+ small assorted plumbing pipe pieces with missing barcodes. He was returning everything. As Kristin scanned each item, she realized that certain things were from other stores, and hence, had to explain to this individual that he can’t return an item that he bought from Lowes. The customer became agitated.
After about 10 minutes of waiting in line behind this disgruntled customer, I walked up to a individual at the service desk – Joe – and stated that Kristin has my drill and my receipt and I just want a credit to my account, cash back, or store credit – whatever was easiest. Joe said “he was very busy, and that the store closes in a half hour, and that I was just going to have to wait.” I told him the guy in front of me, in line, had 100+ items, and Joe responded “that’s not my problem sir. We close soon.”
Unacceptable. Absolutely unacceptable, inexcusable, and unprofessional.
I ended up waiting about 15 more minutes.. continually hearing “Attention Home Depot customers.. we close in approximately 10 minutes…”. Finally, I was able to get my cash back (the whole return process took 40 seconds), but it surely wasn’t worth the rudeness and disrespect I got from Kristin and Joe.
Angelino's in Wethersfield - Disaster
1115 Silas Deane Hwy
Wethersfield, CT 06109-4230
Phone: (860) 721-6945
Overall, it was good food, and a horrible experience. I do plan on contacting the Better Business Bureau regarding my experience at your restaurant.
My name is David Robert, and on Friday, March 18th, I had a late dinner at your wethersfield, ct location.
While the food and atmosphere were good, there was a problem with our waitress. When our food arrived, my chicken parm was gently placed in front to me, as my buddy’s dinner (chicken caprino - located in the waitress’s other hand ) was poured all over me.
Obviously, my shirt and pants were ruined.
Now, I did not make a scene, joked it off as an accident – stuff like this happens in life. But, once I was done with my meal, I walked over to the payment desk (near the bathrooms) to leave my name, address, and number, so that I could be contacted regarding the cleaning bill. Well, the manager on duty was very rude to me, and she accused me of making a scene. (There were absolutely no customers within ear shot, and I never raised my voice once)
When I came back to the dinner table, the manger followed me, and began to yell at me in front of other patrons. She began to make a scene as I spoke quietly. She even told me that I had “no right” to complain about a destroyed shirt and pants. All in all, I paid our food bill, and did not tip the waitress because, before we left, she raised her voice at me too.
Wethersfield, CT 06109-4230
Phone: (860) 721-6945
Overall, it was good food, and a horrible experience. I do plan on contacting the Better Business Bureau regarding my experience at your restaurant.
My name is David Robert, and on Friday, March 18th, I had a late dinner at your wethersfield, ct location.
While the food and atmosphere were good, there was a problem with our waitress. When our food arrived, my chicken parm was gently placed in front to me, as my buddy’s dinner (chicken caprino - located in the waitress’s other hand ) was poured all over me.
Obviously, my shirt and pants were ruined.
Now, I did not make a scene, joked it off as an accident – stuff like this happens in life. But, once I was done with my meal, I walked over to the payment desk (near the bathrooms) to leave my name, address, and number, so that I could be contacted regarding the cleaning bill. Well, the manager on duty was very rude to me, and she accused me of making a scene. (There were absolutely no customers within ear shot, and I never raised my voice once)
When I came back to the dinner table, the manger followed me, and began to yell at me in front of other patrons. She began to make a scene as I spoke quietly. She even told me that I had “no right” to complain about a destroyed shirt and pants. All in all, I paid our food bill, and did not tip the waitress because, before we left, she raised her voice at me too.
U-Haul Disaster of 2005
To the fine folks at Uhaul,
My name is David Robert, and I would just love to tell you about my experiences with UHAUL.
Now, I’ve rented vans/trucks from UHAUL on two occasions, and I’ve always walked away a happy and satisfied customer. Your customer service has always been up to par, and your rates are reasonable.
But recently, I moved from NH to western Massachusetts, and my experience wasn’t exactly “great”. In fact, it was quite stressful and miserable.
Let’s start off with my reservation.
I reserved a 17” truck for Saturday, March 19, 2005. I made my reservation online, and called to confirm it twice – on Monday March 14th, and Wednesday March 16th.
On Friday, March 18th, I received a phone call confirming my reservation for a pickup in Portsmouth, NH, between the hours of 10 and 11am. They also confirmed that I would return the truck by Monday, March 21st at a Boston Road location in Springfield Mass, along with an 8x10 storage unit.
So, things were all set, right?
Nope! I arrived at the portsmouth NH location at 10:45, to find out that my reservation was not “in the system”. I waited over 45 minutes at this location as the guy behind the desk searched your computer systems. I had my name, credit card info, and reservation numbers all written down for him– and finally, the guy found my reservation – for the WRONG day.
Luckily, they were able to locate a 17” truck, charged my credit card, and handed me the keys.
I must state – this moving truck was BEAT UP. I mean, it was scratched and dented beyond all belief. And what was worse – was, as I drove “straight”, the steering wheel was upside down. Yes – the steering wheel was so out of alignment that it was literally upside down. Do you know what a “ford” logo looks like upside down? I do. I ain’t pretty.
With that, neither turn signal worked, and I had to hold down the turn signal “stalk” up or down to make the left or right blinker work. Very shabby, and totally unsafe for long highway drives.
As far as the move, things went well.. until I arrived in Springfield, Mass – at your Boston Road location, to put my stuff into storage.
First off, the UHAUL facility was totally “not up to par”. As I walked in, I saw 8 people in line, with one person at the counter. So, as I waited for over a half hour, I had to listen to loud, obscene, rap music. Now, I’m a fan of music, and all it’s genres, and people even refer to be as being “fairly hip and in tune with what’s popular” - but I don’t need to have my eardrums inundated with the “f-bomb”, the “n-word” and references to the “ghetto lifestyle.” You wanna know what “ghetto” is? Try driving that ford uhaul across Massachusetts with no turn signals and out-of-alignment-steering wheel. Now, that’s ghetto.
I mean, if you look at the UHUAL brochures and posters, you see the happy perfect white family, father-son-daughter-mother-and-dog, loading up their shiny uhaul – making that grand old trip cross-country to their new home. Do you think the happy white family, children and all, would want to hear “Jenny-Boom-Boom” drop the f-bomb and n-word? No, I don’t think so.
So back to Boston Road… when it was my turn in line – of course – my reservation for a storage unit was missing. They couldn’t find it, and once again, blamed it on their systems. The kid behind the counter was very snippy with me, and obviously seemed like he hated his job. He slammed things around, banged on the keyboard, and swore, all while singing to the loud obscene rap music playing behind the counter.
As far as my storage unit – let’s just say, I took one look at it, and said “no way.” Granted, it was 8x10, but, it also had a huge support beam in the middle of the unit that prevented anything from being pushed up against the wall. So, it really wasn’t 8x10. In fact, with the 5 foot ceiling (I’m 6’4”) – the unit was practically worthless.
With that, I returned the keys to the storage unit, and stated that I could not fit my stuff in there. The guy behind the counter (at the Boston road office) was – again - very snippy and rude to me when I asked if there was a bigger unit available – he laughed at me, and said no. By this point in time, I was ready to ask for the manager, but, I just didn’t want to start an argument.
So, I drove the UHaul back to my parent’s home, unloaded it, drove it back to Boston road, and dropped it off. The same guy behind the counter was rude to me, again, and the rap music was even LOUDER and more obscene. Sorry, but when I’m returning my UHaul truck, I don’t need to hear “All my Harlem (n-word) , (f-bomb) your girl’s (c-word) like it’s hot..”
Absolutely unacceptable.
And then – I was charged $2.94 for excess mileage. Well, I wouldn’t have had to pay that if I knew that the storage unit was completely worthless.
Overall, I would appreciate some feedback and would enjoy a conversation with one of your customer service reps. This entire experienced has seriously marred my view of Uhaul. When I move out of my parent’s house in 3 months, I will probably not use your company because of this.
My name is David Robert, and I would just love to tell you about my experiences with UHAUL.
Now, I’ve rented vans/trucks from UHAUL on two occasions, and I’ve always walked away a happy and satisfied customer. Your customer service has always been up to par, and your rates are reasonable.
But recently, I moved from NH to western Massachusetts, and my experience wasn’t exactly “great”. In fact, it was quite stressful and miserable.
Let’s start off with my reservation.
I reserved a 17” truck for Saturday, March 19, 2005. I made my reservation online, and called to confirm it twice – on Monday March 14th, and Wednesday March 16th.
On Friday, March 18th, I received a phone call confirming my reservation for a pickup in Portsmouth, NH, between the hours of 10 and 11am. They also confirmed that I would return the truck by Monday, March 21st at a Boston Road location in Springfield Mass, along with an 8x10 storage unit.
So, things were all set, right?
Nope! I arrived at the portsmouth NH location at 10:45, to find out that my reservation was not “in the system”. I waited over 45 minutes at this location as the guy behind the desk searched your computer systems. I had my name, credit card info, and reservation numbers all written down for him– and finally, the guy found my reservation – for the WRONG day.
Luckily, they were able to locate a 17” truck, charged my credit card, and handed me the keys.
I must state – this moving truck was BEAT UP. I mean, it was scratched and dented beyond all belief. And what was worse – was, as I drove “straight”, the steering wheel was upside down. Yes – the steering wheel was so out of alignment that it was literally upside down. Do you know what a “ford” logo looks like upside down? I do. I ain’t pretty.
With that, neither turn signal worked, and I had to hold down the turn signal “stalk” up or down to make the left or right blinker work. Very shabby, and totally unsafe for long highway drives.
As far as the move, things went well.. until I arrived in Springfield, Mass – at your Boston Road location, to put my stuff into storage.
First off, the UHAUL facility was totally “not up to par”. As I walked in, I saw 8 people in line, with one person at the counter. So, as I waited for over a half hour, I had to listen to loud, obscene, rap music. Now, I’m a fan of music, and all it’s genres, and people even refer to be as being “fairly hip and in tune with what’s popular” - but I don’t need to have my eardrums inundated with the “f-bomb”, the “n-word” and references to the “ghetto lifestyle.” You wanna know what “ghetto” is? Try driving that ford uhaul across Massachusetts with no turn signals and out-of-alignment-steering wheel. Now, that’s ghetto.
I mean, if you look at the UHUAL brochures and posters, you see the happy perfect white family, father-son-daughter-mother-and-dog, loading up their shiny uhaul – making that grand old trip cross-country to their new home. Do you think the happy white family, children and all, would want to hear “Jenny-Boom-Boom” drop the f-bomb and n-word? No, I don’t think so.
So back to Boston Road… when it was my turn in line – of course – my reservation for a storage unit was missing. They couldn’t find it, and once again, blamed it on their systems. The kid behind the counter was very snippy with me, and obviously seemed like he hated his job. He slammed things around, banged on the keyboard, and swore, all while singing to the loud obscene rap music playing behind the counter.
As far as my storage unit – let’s just say, I took one look at it, and said “no way.” Granted, it was 8x10, but, it also had a huge support beam in the middle of the unit that prevented anything from being pushed up against the wall. So, it really wasn’t 8x10. In fact, with the 5 foot ceiling (I’m 6’4”) – the unit was practically worthless.
With that, I returned the keys to the storage unit, and stated that I could not fit my stuff in there. The guy behind the counter (at the Boston road office) was – again - very snippy and rude to me when I asked if there was a bigger unit available – he laughed at me, and said no. By this point in time, I was ready to ask for the manager, but, I just didn’t want to start an argument.
So, I drove the UHaul back to my parent’s home, unloaded it, drove it back to Boston road, and dropped it off. The same guy behind the counter was rude to me, again, and the rap music was even LOUDER and more obscene. Sorry, but when I’m returning my UHaul truck, I don’t need to hear “All my Harlem (n-word) , (f-bomb) your girl’s (c-word) like it’s hot..”
Absolutely unacceptable.
And then – I was charged $2.94 for excess mileage. Well, I wouldn’t have had to pay that if I knew that the storage unit was completely worthless.
Overall, I would appreciate some feedback and would enjoy a conversation with one of your customer service reps. This entire experienced has seriously marred my view of Uhaul. When I move out of my parent’s house in 3 months, I will probably not use your company because of this.
Dunkin Donuts at Walmart...
Dear Dunkin Donuts,
Hello There! My name is David Robert, and I write to you today from Manchester,CT! I wanted to tell you about my experience at a local dunkin donuts. For some background info, I go to Dunkin’s at least twice a day – sometimes three times a day. That’s up to 21 times per week, or up to 84 times per month.
Obviously, when you go as often as I do, you sometimes meet some “bad egg” employees. Well, last night, I met a very disgruntled employee who had little patience and respect for me, as a customer.
I want you to know, as a customer - when I make my trips to dunkins, I always say the same thing. “May I please have a large French vanilla iced coffee, little bit of milk, little bit of ice.” Please note that, unlike other customers, I don’t use the terms “I need a large French…” or “Gimmie a large French”… or “Can I have a large French”…. It’s always, for me “May I please have…” I’m just trying to be clear, nice, and respectful, cause I once worked at Dunkin Donuts.
Anywho, the Dunkin’ Donuts I went to was at Walmart, in Manchester CT. It was approximately 5:30 at night (Sunday, November 13th), and there were two individuals working – a male and a female. The male waited on me – asking what he could get for me today.
I stated “May I please have a large French Vanilla iced –“
Immediately, he interrupted me, asking if I wanted cream and sugar.
I continued on “iced coffee, with a little bit of milk –“
He interrupted me again, asking if I wanted cream and sugar.
I continued on “little bit of milk, and a little bit of ice”
He looked at me, and began to give me an attitude. “Do you want sugar?”
I said “Just a little bit of milk and ice, please”
Then, he raised his voice “Sugar – YES OR NO, SIR?”
I stated “No thank you.”
I then had to have the same conversation regarding “cream or milk.” He yelled across the counter “Sir, CREAM or MILK?”
“Milk, please. Just a little”
This is absolutely insane. I’m a well educated masters-degree IT-corporate individual. I work on multimillion dollar projects for 10 hours a day. I don’t need some 16 year old, with a bad attitude, disrespecting me.
My advice to him – Maybe if he spent less time interrupting me, and more time listening, he would have had a clear understanding of what I was asking for.
In the end – my coffee was 100% wrong. No, it wasn’t French Vanilla, and it was full of milk and ice. One big sip, and the cup was literally half empty. I would have gone back to the counter to complain, but I wasn’t going to give him the satisfaction that I wasn’t happy with my coffee.
This is just unacceptable.
Hello There! My name is David Robert, and I write to you today from Manchester,CT! I wanted to tell you about my experience at a local dunkin donuts. For some background info, I go to Dunkin’s at least twice a day – sometimes three times a day. That’s up to 21 times per week, or up to 84 times per month.
Obviously, when you go as often as I do, you sometimes meet some “bad egg” employees. Well, last night, I met a very disgruntled employee who had little patience and respect for me, as a customer.
I want you to know, as a customer - when I make my trips to dunkins, I always say the same thing. “May I please have a large French vanilla iced coffee, little bit of milk, little bit of ice.” Please note that, unlike other customers, I don’t use the terms “I need a large French…” or “Gimmie a large French”… or “Can I have a large French”…. It’s always, for me “May I please have…” I’m just trying to be clear, nice, and respectful, cause I once worked at Dunkin Donuts.
Anywho, the Dunkin’ Donuts I went to was at Walmart, in Manchester CT. It was approximately 5:30 at night (Sunday, November 13th), and there were two individuals working – a male and a female. The male waited on me – asking what he could get for me today.
I stated “May I please have a large French Vanilla iced –“
Immediately, he interrupted me, asking if I wanted cream and sugar.
I continued on “iced coffee, with a little bit of milk –“
He interrupted me again, asking if I wanted cream and sugar.
I continued on “little bit of milk, and a little bit of ice”
He looked at me, and began to give me an attitude. “Do you want sugar?”
I said “Just a little bit of milk and ice, please”
Then, he raised his voice “Sugar – YES OR NO, SIR?”
I stated “No thank you.”
I then had to have the same conversation regarding “cream or milk.” He yelled across the counter “Sir, CREAM or MILK?”
“Milk, please. Just a little”
This is absolutely insane. I’m a well educated masters-degree IT-corporate individual. I work on multimillion dollar projects for 10 hours a day. I don’t need some 16 year old, with a bad attitude, disrespecting me.
My advice to him – Maybe if he spent less time interrupting me, and more time listening, he would have had a clear understanding of what I was asking for.
In the end – my coffee was 100% wrong. No, it wasn’t French Vanilla, and it was full of milk and ice. One big sip, and the cup was literally half empty. I would have gone back to the counter to complain, but I wasn’t going to give him the satisfaction that I wasn’t happy with my coffee.
This is just unacceptable.
Dunkin Donuts - Leaking...
Good Morning.
I am absolutely appalled at what I saw during my visit to your Hampden, Mass location on Sunday, April 15, 2007.
It was about 1:00pm in the afternoon on a rainy Sunday, when I walked into your Dunkin Donuts and ordered my iced coffee.
As I was waiting, I noticed a drip – yes, a drip – coming from one on the ceiling panels.
I then noticed that the roof was indeed leaking… dripping onto the bean hopper for the espresso machine, and the small sized paper latté paper cups.
Ever worse, I noticed that there was no lid on the bean hopper, on the espresso machine. So, rain water was landing on the roof, seeping through the roofing material, through the ceiling, through the ceiling panels, and onto the espresso beans.
This is an outright HEALTH HAZARD.
I casually mentioned this leak to the two females behind the counter who were working – and they laughed it off, stating “Yeah, our roof leaks everywhere! It sucks”
It sucks? Well – this may be news, but the peter pan peanut butter contamination scare earlier this year was all due to a leaky roof, contaminating peanuts. And yet, at the neighborhood Dunkin Donuts, the rain water flows freely onto the products.
Something is wrong here…
-David
I am absolutely appalled at what I saw during my visit to your Hampden, Mass location on Sunday, April 15, 2007.
It was about 1:00pm in the afternoon on a rainy Sunday, when I walked into your Dunkin Donuts and ordered my iced coffee.
As I was waiting, I noticed a drip – yes, a drip – coming from one on the ceiling panels.
I then noticed that the roof was indeed leaking… dripping onto the bean hopper for the espresso machine, and the small sized paper latté paper cups.
Ever worse, I noticed that there was no lid on the bean hopper, on the espresso machine. So, rain water was landing on the roof, seeping through the roofing material, through the ceiling, through the ceiling panels, and onto the espresso beans.
This is an outright HEALTH HAZARD.
I casually mentioned this leak to the two females behind the counter who were working – and they laughed it off, stating “Yeah, our roof leaks everywhere! It sucks”
It sucks? Well – this may be news, but the peter pan peanut butter contamination scare earlier this year was all due to a leaky roof, contaminating peanuts. And yet, at the neighborhood Dunkin Donuts, the rain water flows freely onto the products.
Something is wrong here…
-David
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