Good Morning.
I am absolutely appalled at what I saw during my visit to your Hampden, Mass location on Sunday, April 15, 2007.
It was about 1:00pm in the afternoon on a rainy Sunday, when I walked into your Dunkin Donuts and ordered my iced coffee.
As I was waiting, I noticed a drip – yes, a drip – coming from one on the ceiling panels.
I then noticed that the roof was indeed leaking… dripping onto the bean hopper for the espresso machine, and the small sized paper latté paper cups.
Ever worse, I noticed that there was no lid on the bean hopper, on the espresso machine. So, rain water was landing on the roof, seeping through the roofing material, through the ceiling, through the ceiling panels, and onto the espresso beans.
This is an outright HEALTH HAZARD.
I casually mentioned this leak to the two females behind the counter who were working – and they laughed it off, stating “Yeah, our roof leaks everywhere! It sucks”
It sucks? Well – this may be news, but the peter pan peanut butter contamination scare earlier this year was all due to a leaky roof, contaminating peanuts. And yet, at the neighborhood Dunkin Donuts, the rain water flows freely onto the products.
Something is wrong here…
-David
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