Elbow Room, West Hartford

Dear “Elbow Room”

My name is David Robert, and I write you, this evening, to express my complete and utter disgust for your restaurant, food, and service I received on August 25, 2007.

This was my first time visiting your establishment, and I was looking forward to a truly positive experience. Unfortunately, I was gravely disappointed.

My order consisted of the “Baby Arugula” salad. This was a total disappointment. The arugula was limp, the dressing was sparse, and – well – let’s just say that I’ve had better cantaloupe/pineapple from a Del Monte fruit cup.

In addition, I ordered a drink, which consisted of a double shot of vodka, seltzer, and a lime. When I got the bill – this drink was over $14. I thought it was a mistake!

I spoke to the manager, who – embarrassingly enough – explain that “a shot” of absolute vodka was indeed $7, and that I was charged correctly for my drink. She then “laughed” at me. This is unacceptable. This drink costs $8 at Max’s restaurants, and even less at other local establishments.

While I can surely state that I will NEVER ever visit your restaurant EVER again, I will promise you that everyone I know will hear of this.

One word: inexcusable.

-David Robert